Inserting the nano SIM and microSD cards
- Hold the phone face up.
- Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—into the tray eject hole.
- Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
How do I get a new SIM card from O2 with the same number?
Here are the ways to request a replacement sim:
- Ask in your local O2 store.
- If you’re a Pay Monthly customer, call customer services on 202 or chat to us online using live chat.
- If you’re a Pay As You Go customer, call Customer Services on 4445 (Pay As You Go), free from your O2 phone.
Can I use a nano SIM card on an older phone?
While not all phone manufacturers have transferred to the use of Nano SIM card. Our iSYFIX Nano SIM card adapter / Converter kit will allow you to still use your Nano SIM on almost any older mobile device without any problems and convert your sim between sizes, this operation is fully reversible. Convert your Nano Sim card to Micro Sim card.
What is the isyfix nano SIM card adapter kit?
Ship it! THE iSYFIX Nano Sim Card Adapter Kit helps you to convert a NANO SIM CARD into a MICRO SIM or a STANDARD SIM CARD, and a MICRO SIM CARD into a STANDARD SIM CARD size for any cell phone or tablet.
How do I change my mobile number on my O2 SIM card?
You’ll find this printed on the back of your plastic sim card or on your eSIM pack. To move your mobile number across to your new sim, sign in to My O2. If you’re an O2 Business customer, please sign in to My O2 Business to swap your sim.
What happens if my Sim is lost or stolen from O2?
† Free from an O2 Pay Monthly mobile, other providers’ charges may vary. If your sim has been lost or stolen, you’ll need to contact us by phone to block your sim and order a replacement. Your replacement sim will come activated and set up with your existing number, so all you need to do is insert it into your device.