Microsoft also offers paid plans that are more comprehensive or allow you to stay at home to get help. A one-hour, one-time support session via chat or phone call will cost you $99. Extended protection and accidental coverage for your laptop along with unlimited software support will cost you $129.
How much is Microsoft pay per incident?
Professional Support is available as a single “pay-per-incident” (PPI) or an annual contract with five incidents….Microsoft Professional Support.
| Price | |
|---|---|
| Professional Support Single Incident | $499 USD for one incident |
How do I raise an incident with Microsoft?
You may submit a request via the web or by phone to receive a call back from support. Initial response time will be 2-8 business hours depending on the severity of your issue. Your phone support incident will be decremented from your Software Assurance total phone incident award entitlements.
What does Microsoft Premier support include?
Premier Support for Partners provides the most comprehensive support plan across cloud, hybrid, and on-premises. You can include Microsoft proactive services into your offerings, benefit from a designated account manager, and get the highest queue priority with critical situation support.
Can you live chat with Microsoft support?
Online Chat
Microsoft Corporation/Customer service chat
What is Microsoft Premier Support?
Premier Support for Enterprise offers end-to-end managed support for customers across the spectrum of Microsoft products and services. Tailored to your business priorities, Premier Support for Enterprise helps you realize value on your software investments by minimizing risk and reducing downtime.
What is Microsoft professional support pay per incident?
Microsoft Professional Support (pay-per-incident) If you need immediate technical support for your business, Professional Support is available as a single pay-per-incident (PPI) or a 5-pack of incidents. Microsoft experts help you troubleshoot a specific problem, error message or functionality that isn’t working as expected.
How do I purchase a professional support incident?
Sign-in with a Microsoft Account (MSA) / personal account (e.g. Outlook.com) Reselect the product information and paste in your previous description Expand Add or purchase a support plan and the select Buy Now to purchase a professional support incident.
How do I purchase pay per incident support for Microsoft Dynamics?
To learn more and purchase pay per incident support, create a new support request. Basic technical support is included with your Microsoft Dynamics 365 subscription, which you can submit through the Microsoft Dynamics 365 admin centre.
What is the cost of exchange support?
Cost: E-mail or Web-based Support is affordable at $99 per incident. If there are delays in reaching a phone technician this can also be a time saving alternative. You can also search for answers in our Exchange communities.
