Monday to Friday 9am-5pm
The service is free to use and is available Monday to Friday 9am-5pm.
How do I make a formal complaint to British Gas?
British Gas’s customer service team is on 0333 202 9802. You can also write to Complaints Management Team, PO Box 226, Rotherham, S98 1PB. If this doesn’t resolve the issue, you can escalate the complaint by contacting the Customer Services Director’s team via [email protected]
What are 0800 numbers UK?
0800 numbers are UK non-geographic phone numbers that have been “free to call” from UK-based mobile and landline phones since 1st July 2015. Before July 2015, calling a UK 0800 number was only free from landline phones. Mobile phone callers were charged for the 0800 call by their provider.
Where can I find the British Gas customer service number?
There is no single British Gas customer service number that deals with all enquiries. To direct your query to the right place, it is often more efficient to use the British Gas live chat service, which you’ll find on the Help and Support Frequently Asked Questions pages on the British Gas website.
How do I get a reference code for British Gas?
You can get in touch with British Gas using any of the following methods to receive your reference code: Call customer service – 0333 202 9816 Via WhatsApp – click here
How do I contact British Gas for a boiler repair?
For one-off repairs that are less urgent there’s a different number to call: 0333 202 9799. It’s only open Monday to Saturday during the day: To talk to someone about buying and installing a boiler from British Gas, or replacing a British Gas boiler, call 0333 202 9450.
How can I find out more about my British Gas Energy Bill?
Contact British Gas as a new customer. If you’re not a British Gas customer but you want to find out more about their energy tariffs, you can phone between 8am and 8pm during the week, or between 8am and 6pm on Saturdays on 0333 202 9505.
