The Children’s Advice and Support Service (CASS) provides a single point of contact for members of the public and for professionals who want to raise concerns about a child. We will listen, assess your concerns, and can take action if a child is at risk.
How do I report someone to Social Services Birmingham?
Members of the public can report a concern of an adult with care and support needs to Birmingham City Council in the following ways
- Email: [email protected]
- Telephone: 0121 303 1234.
- Text Relay: dial 18001 followed by the full national phone number.
What is a Cass referral?
The Children’s Advice and Support Service (CASS) provides a single point of contact for professionals and members of the public who want to seek support or raise concerns about a child.
What services does Birmingham City Council provide?
Services provided by the council
- Licensing responsibilities.
- Private landlord advice.
- Property repair management.
- Disability audits.
- Catering.
- Education.
- Children’s services.
- Adult social care.
How do I report a child concern?
Deciding to make a report to the Child Protection Helpline Mandatory reporters and non-mandatory reporters, including the general public, should phone 132 111. In an emergency, where there are urgent concerns for the child’s health or life, call the police using the emergency line triple zero (000).
What does Birmingham Children’s Trust do?
Birmingham Children’s Trust exists to make a positive difference for children, young people and families in the city. We used to be called Children’s Services and be run by Birmingham City Council. Our Trust is owned by, but independent from, Birmingham City Council.
Who to contact if you are concerned about a child?
Any member of the community, including mandatory reporters, who suspect, on reasonable grounds, that a child or young person is at risk of significant harm should report their concerns to the Child Protection Helpline. Mandatory reporters and non-mandatory reporters, including the general public, should phone 132 111.
What do you do if you think someone is vulnerable?
If you see, hear or suspect that an adult may be at risk of abuse or neglect, you must tell someone about it. If they are in immediate danger contact the police on 999. Otherwise contact Care Direct on 0345 155 1007 or email [email protected]
What is a safeguarding referral child?
A referral, in the context of child protection, is when someone contacts Children’s Services because they have concerns about the safety and well-being of a child. Anyone can make a referral including a parent, wider family member, friend, doctor, teacher or health visitor.
When can a child become a safeguarding referral?
A referral should be made to MASH when:
- A child or young person makes a clear allegation of abuse;
- A child has been abandoned;
- Further concerns have arisen in relation to an open case to Children’s Social Care;
- Concerns of significant harm have risen for a child receiving a service as a Child in Need;
What does the Birmingham City Council do?
The council is responsible for running nearly all local services, with the exception of those run by joint boards. The provision of certain services has in recent years been devolved to several council constituencies, which each have a constituency committee made up of councillors from that district.
What is the local offer in Birmingham?
Birmingham City Council has launched its Local Offer website. The website includes information on the wide range of services that are available to support all areas of a child’s life (0-25 years) with a Special Educational Need or Disability (SEND).
